SUPERVISION CERTIFICATE Communication Skills in Supervision
Date Available: Now
Date Expires: 12/21/23
Course Type: Online
Sponsor Name: Michigan State University
Course Registration Link: http://www.socialwork.msu.edu/ceu
CE Value (credits): 2
CE Type: Standard
Contact Information:
Ryan Hasselbach
517-353-3060
swkce@msu.edu
Course Description:
As a supervisor, you can learn to use retention-focused communication skills to support staff in being the “expert” on their practice. This course will offer you a strengths-based approach that focuses on respecting the abilities of your staff and avoids dwelling on what they have done wrong. Learn about techniques that focus on asking about successes and giving positive feedback for accomplishments and find out how to help staff communicate their needs and assumptions. The benefit of looking beyond behavior to what underlies staff’s responses will be discussed, and confrontational skills that help staff grow and develop will be explored.